jeetbuzz bd Privacy Policy
This policy explains in detail how your personal information is collected, what it is used for, and how it is kept safe with us.
This Privacy Policy ("Policy") applies to all users of the jeetbuzz bd platform. When you browse our website, open an account, or use any of our services, this policy comes into effect automatically. We treat the protection of your information as our top priority and do not sell or share your personal data with third parties without authorization.
This policy should be read together with our Terms and Conditions, as the terms in both documents complement each other. If you disagree with any part of this policy, you have the right to stop using our services. For any questions, contact us via our 24/7 live chat or email.
1 What Information We Collect
jeetbuzz bd collects two types of information from you — information you provide directly and information collected automatically.
1.1 Information You Provide Directly
This includes information you give us when registering an account, making a deposit or withdrawal, or contacting support:
- Full name, date of birth, and national identity card details
- Mobile number and email address
- Payment-related information (bKash, Nagad, Rocket, or bank account number)
- Password and security question answers
- Content of communications with customer support
1.2 Information Collected Automatically
Some information is collected automatically while you use our platform:
- IP address and device identifier information
- Browser type, operating system, and screen resolution
- Login time, logout time, and a list of pages visited on the website
- Cookie and session data
- Betting and gaming activity logs
1.3 Information Received from Third Parties
For identity verification and fraud prevention, we may also collect certain information from trusted third parties, such as identity verification service providers or payment processors.
2 Purpose of Using Your Information
jeetbuzz bd uses your information for the following legitimate purposes:
2.1 Account Management and Service Delivery
Your personal information is needed to create and manage your account, process deposits and withdrawals, and ensure betting and casino services run properly. From confirming a minimum ৳500 deposit to verifying a withdrawal request — your information is checked accurately at every transaction.
2.2 Identity Verification and Age Confirmation
Only people aged 21 or above may participate on our platform. Your identity information is used to confirm this age requirement and to prevent multiple people from accessing a single account.
2.3 Security and Fraud Prevention
Your data is analyzed to detect unusual transactions, multiple accounts, or any kind of fraudulent activity so that platform security is maintained.
2.4 Support and Communication
Our 24/7 support team may use your account information to resolve your questions and issues. Your mobile number or email may also be used to send bonus offers, important account notifications, and relevant updates.
2.5 Platform Improvement
User experience is analyzed to continuously improve our website, game selection, and service quality. No personal identity is revealed in this process — only aggregated usage patterns are analyzed.
3 Data Storage and Security
3.1 Security Measures
jeetbuzz bd uses industry-standard technology to protect your information. Data transfers are kept secure through SSL (Secure Socket Layer) encryption. Our servers operate in a protected environment and undergo regular security audits.
3.2 Data Retention Period
Your information is retained while your account is active. Even after an account is closed, certain information may be kept for a specified period in line with legal obligations and the need to maintain financial transaction records.
3.3 Staff Access Policy
Only authorized staff can access your personal information, and only for the purpose of delivering services. All staff are bound by confidentiality and receive regular training.
3.4 Response to Data Breaches
If a data breach occurs, we act quickly and notify affected users in a timely manner. You can also read our Responsible Gaming policy for more details on user protection.
4 Sharing Information with Third Parties
We do not sell your personal information. However, information may be shared in a limited way in specific circumstances:
4.1 Service Provider Partners
Relevant information is shared with bKash, Nagad, Rocket, and bank transfer service providers for payment processing. These organizations operate under their own privacy policies and are restricted to their designated roles only.
4.2 Game Software Providers
Minimal technical information related to gameplay may be shared with our game partners including Pragmatic Play, Evolution, JILI, and PG Soft, but no identity-related information is passed to them directly.
4.3 Legal Obligations
We may be required to provide necessary information in response to a court order or a lawful request from a legitimate authority.
4.4 Business Transfers
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new ownership, but the terms of this policy will continue to apply.
5 Cookie Policy
Cookies are small text files stored in your browser that help our website function correctly.
5.1 Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and core platform operations. Disabling them will prevent you from using the service properly.
5.2 Functional Cookies
These cookies are used to remember your preferred language, theme settings, and previous session information so you do not have to set everything up again each time you log in.
5.3 Analytics Cookies
We analyze which pages are visited most and where users spend the most time to improve service quality. These cookies contain no personal identity information.
5.4 Cookie Control
You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may limit certain services.
6 Your Data Rights
jeetbuzz bd respects users' right to maintain control over their own personal information. Your rights are described below:
6.1 Right to Access Your Information
If you want to know what information we hold about you, you can submit a request via live chat or email. After verification, we will provide the information within a set timeframe.
6.2 Right to Correct Your Information
If any of your information is incorrect or has changed — such as your mobile number or email — you can request a correction. Changes to important identity-related information may require additional verification.
6.3 Right to Close Your Account
You can request to close your account at any time. However, some information will be retained for a specified period due to legal or financial obligations. For details on self-exclusion as part of responsible gaming, visit our FAQ section.
6.4 Right to Withdraw from Marketing Communications
You can opt out of promotional emails or notifications at any time. To do so, contact the support team or use the opt-out option at the bottom of the message.
7 Protection of Minors
jeetbuzz bd is strictly prohibited for anyone under the age of 21. We do not knowingly collect information from minors. Age is verified at registration, and additional documents may be requested in suspicious cases.
If it is found that a minor has opened an account on our platform, that account is closed immediately and the collected information is deleted. Parents and guardians are encouraged to use parental control software to keep their under-21 children away from such platforms.
8 Changes and Updates to This Policy
jeetbuzz bd reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will send a notification to your registered email or mobile number. Continued use of the platform after an update will be considered acceptance of the new policy.
The date of changes is shown at the top of the page under "Last Updated". Previous versions may be available on request. To learn more about our services and rules, read the About Us page.
9 Contact Us
If you have any questions, complaints, or requests to correct information regarding this privacy policy, please contact us:
Support is available 24/7 in Bengali and English. Use live chat for the fastest response.
For privacy-related complaints, we aim to provide a written response within 7 business days of receipt. Complex matters may take longer, but you will be kept informed.